Privacy and Data Security Policy
Introduction
- At Tours Los Frayles, we value and respect the privacy of our users. This Privacy and Data Security Policy describes how we collect, use and protect the personal information you provide to us when you use our website and communicate with us through our email reservations@grupolosfrayles.com. By using our services, you are accepting the practices described in this policy.
- Information We Collect
When you visit our website or communicate with us by e-mail, we may collect certain personal information, which may include, but is not limited to, your name, e-mail address, telephone number and travel details.
- Use of Information
The personal information we collect is used to provide you with our services, respond to your inquiries, process your reservations and enhance your experience on our website. We may also use your information to send you communications related to your reservation or to inform you of special offers and promotions.
- Data Security
We are committed to protecting the security of your personal information. We use physical, electronic and administrative security measures to protect your information from unauthorized access, disclosure, misuse or alteration. However, please note that no data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Sharing Information with Third Parties
We do not share your personal information with third parties, except in the following cases:
- With service providers who need access to your information to provide services on our behalf, such as payment processors and web hosting providers.
- When necessary to comply with the law, a court order or legal process.
- When necessary to protect our rights, property or safety, or the rights, property or safety of others.
- Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website and to collect information about how you use our site. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.
- Changes in the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this page to be aware of any changes.
- Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us via email at reservations@grupolosfrayles.com.